Contact our team
24Bettle support is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist by live chat, phone, or email, and will guide you through verification, deposits, withdrawals, and site navigation. If you need help outside normal hours, leave a message and we will respond promptly during business hours. Responses are typically within 24 hours for email. See the contacts below for the fastest way to reach the right team.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat and email support) |
| General enquiries | [email protected] (Billing, verification, partnerships and media) |
| Affiliate enquiries | [email protected] (Program signup, tracking and payouts) |
| Phone | +1 416 582 7193 (Mon-Fri voice support, all times ET) |
| Working hours | Mon-Fri, 09:00-18:00 ET (Weekend email responses) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or any case that needs supporting documents or clear explanations. When emailing, please use a concise subject line and include up-to-date contact details, your account ID, and relevant attachments. Providing complete information up front helps us process requests faster and prevents avoidable delays in resolving your issue.
Submit your enquiry
NameEmailMessageSend messageResponse Time
Our support team aims to reply to most inquiries within one business day. More complex issues, such as account verification or payment investigations, may require additional time depending on their nature and the information needed. If we need longer to resolve your request, we will keep you updated and provide an estimated timeline as soon as possible.
Feedback
We value your input. Share feedback, suggestions, or ideas to help improve 24Bettle and the site experience for Canadian players. Our team reviews every message carefully and uses feedback to refine features, promotions and support. Send us your thoughts, they are read and acted on where possible. Your input helps make the site clearer, more reliable and easier to use.